Thursday 8 January 2009

why keno taxi company sucks

strange having a late flight, i am usually still on my way at this time but i have usually been travelling for what seems for days after the sun sets.

to-day made it a leisurely one. a couple of letters of recommendation, a blog entry, the laundry, headed over to the post office then to best buy for an adaptor, was so confident that took joãozão out for a bit. needing a taxi i rang keno at about 1pm booking a taxi to pick me up so that i can get to the coach. they confirm picking me up at 17:45 i give them directions as it is hard to navigate the culs-de-sac down in peasant’s pissoir.

all the bags are at the back door, everything is closed - jo˜aozão was packed with ziquinho as he takes up so little space then left as i would be spending time second myself and loaded down when i went out wandering. i head by the front door keys in it and stand watch for a machine slowly crawling down the street trying to find the address.

i see a machine stop two houses up stay a bit then as i go out to see if it is the taxi, it drives off.

17:45 - thank you for calling keno taxi...........we need your business and want to spend 2009 with you can you hold?
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-keno taxi.
-yeah you told me that a taxi would be here at 17:40 to take me to the brat stop and he is not here yet.

-he’s on his way.

17:55 -thank you for calling keno taxi...........we need your business and want to spend 2009 with you can you hold?

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i am cut off

18:00-thank you for calling keno taxi...........we need your business and want to spend 2009 with you can you hold?
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keno taxi.
you said that the taxi is on its way, it has yet to come
he’s coming
you said he’d be here at 5:40.
he’s on his way what do you want me to do?
who pays for the missed flight?
i’ll see where he is
wilson road
where’s wilson road? i gave directions to the person this afternoon.
you didn’t talk to me i am only the dispatcher.
but someone there promised a taxi.
what do you want me to do? he’s on his way and she hangs up.

18:10. i lock the front door, go to the garage and drive to the brat stop hoping that carol can take a taxi - not keno - to the machine before the people there notice it.

arrive with five minutes to spare, leave a message on the phone for carol recounting the ordeal and where the machine is and not to use keno. buddy’s ears perk up.

he’s been waiting for keno to pick him up from the coach stop for more than an hour now.

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